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天祥認證后續服務調查表_2014_01

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Intertek Customer Satisfaction Survey of Certification Surveilliance/Inspection Service

天祥認證后續工廠審查客戶滿意度調查

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Please fill in the following customer information,* is required: 請填寫以下客戶信息,*為必填項:
*.
Your country: 您所在的國家: [填空題]
1.
Your company name and address:您的公司名稱及地址: [填空題]
2.
[矩陣填空題]
Your name(您的姓名):
Your contact method(您的聯系方式):
 
Please evaluate the below items about our inspection and arrangement and give your satisfactory degree:5="Satisfactory", 4="Relative satisfactory", 3="just so so", 2="Dissatisfactory", 1="Quite dissatisfactory". 請對此次驗廠過程中的驗廠員及我們工作安排進行評價,并用5-1分等級來表示您的滿意程度:5=“非常滿意”,4=“滿意”,3=“一般”,2=“有點不滿意”, 1=“非常不滿意”。
 
1.Before inspection(Suitable for pre-booking inspection) 驗廠前的安排(用于預約驗廠)
1.1.
Arrangement inspection in good time能夠及時安排驗廠審查 [單選題]
1.2.
Provide inspection requirement before audit能夠提前提供驗廠審查內容 [單選題]
 
2.Inspection process 驗廠過程
2.1.
Inspector can explain the whole inspection process expressly in opening meeting驗廠員能在驗廠前會議清楚解釋整個驗廠的過程 [單選題]
2.2.
Inspector is familiar with factory operation and certified product驗廠員對工廠生產運作及認證產品很熟悉 [單選題]
2.3.
Inspector can keep the factories updated with the certificate's new requirement and other information驗廠員能夠把該認證的新要求及時傳達給工廠 [單選題]
2.4.
Inspector can explain the non-compliance items to the factory's representative expressly and accurately in the closing meeting驗廠員能夠在總結會議上對所發現的問題點作出清楚及正確的解釋 [單選題]
2.5.
Inspection is equitable, professional precise驗廠員公正、專業及嚴謹 [單選題]
 
3.Inspection report 驗廠報告
3.1.
Inspection report is understandable驗廠報告內容是易于理解的 [單選題]
3.2.
The inspection results are presented clearly驗廠報告能夠對驗廠結果作清晰的說明 [單選題]
4.
Totally, my satisfaction degree of this inspection services總體上,我對此次驗廠服務感到的滿意程度 [單選題]
5.
Other suggestion feedback(fill in "N" if no any comments):其他建議及反饋(如無建議,可填“無”): [填空題]
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